18+ only. FrendzLive services are available only to adults aged 18 or older. Read the policy

Contact Us

Our customer support team is available to assist with account, payment and service-related issues.

Get in touch

Customer support email

support@zoiwo.com

Legal entity
Zoiwo (Partnership Firm)
Product
FrendzLive
Address
113 Viman Vihar,
Toll Tax,
Pratap Nagar,
Sanganer,
Jaipur, Rajasthan – 302033,
India
GSTIN
08AAEFZ1889L1ZD

For payment or refund issues, please include

  • Registered email or account information
  • Transaction / order ID
  • Transaction date
  • Amount paid
  • A description of the issue
  • Any payment information needed to identify the transaction (never send your full card number, CVV, PIN or OTP)

Refund requests for eligible issues must be raised within 7 days of the transaction date. See the Refund & Cancellation Policy.

Not satisfied with a response? See Grievance Redressal.

Send a message

This form opens your email app with the message addressed to support@zoiwo.com. You can also email us directly.

For payment issues